MagTek helps Credit Union increase Customer Service and Security

Carson, CA – September 27, 2006 – MagTek®, a global leader in electronic payments technology, announced today that Arrowhead Credit Union with nearly $1 Billion in assets and more than 155,000 members has selected MagTek’s IntelliPIN® to provide positive identification and secure transactions using two factor authentication.

Arrowhead Credit Union in San Bernardino, CA is using the IntelliPIN at the teller window to help reduce fraud and identity theft and increase security and payment transaction speeds. The member swipes his or her card and keys his or her PIN into the IntelliPIN to provide positive identification when performing a transaction. Once the PIN is verified, the customer’s account information is displayed instantly on the teller PC.

“Our personable Member Services Representatives and Tellers know many of our members by name”, said Vaughn Book, Arrowhead’s Senior Vice President of Operations and Technology. “However, as Arrowhead expanded the number of branches to 25, familiarity and recognition were not as easy and we needed to assure our members we are doing more to protect them against identity theft” added Mr. Book.

Mr. Book saw the value of MagTek’s IntelliPIN® product and its ease of integration allowed his team to write the middleware that provided the direct interface to Arrowhead’s core data processing system for PIN verification. In today’s fast changing financial environment, positive identification of the account holder and increased value of the use of Arrowhead’s Debit Card product have resulted in better member service and cardholder security.

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About MagTek
Since 1972, MagTek has been a world leader in electronic transaction technology, from magnetic stripe card readers and writers to high-accuracy MICR check readers and scanners, secure PIN issuance and cardholder verification systems. The company's products and components are in use today at point-of-sale (POS) and back-office locations in thousands of companies around the world; incorporated into kiosks and ATMs, banking customer service terminals, custom retail POS terminals, and restaurant and hospitality equipment. MagTek is based in Carson, California and has sales offices throughout the United States, Europe, and Asia, with independent distributors in over 40 countries.

About Arrowhead Credit Union
The Arrowhead Credit Union is committed to serving its members financial needs by providing the ultimate in banking convenience, excellent member service, convenient branch locations, competitive savings and loan programs and much more. Arrowhead Credit Union offers convenient 24 hour access to your accounts, loan approvals online in seconds, and our online Banking service, each of which are available when it's convenient to you.

 

 

 

 

 

 


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