FSCJ students say they want faster access to refunds

New Haven, CT – August 13, 2010 - Higher One®, the technology and payment services company focused on higher education, has partnered with Florida State College at Jacksonville to help electronically distribute Financial Aid and other refund disbursements to students.

In the past, FSCJ distributed refunds by either direct deposit to an existing bank account or by paper check. However, FSCJ’s campus wanted a faster, more secure and convenient way for students to receive their refunds. In their decision-making process, FSCJ discussed Higher One with other Florida schools. “The participating schools in the state of Florida that we spoke to expressed a high degree of satisfaction with the program and the level of customer service provided by Higher One,” says Darlene Pike, Bursar at Florida State College at Jacksonville.

FSCJ ultimately partnered with Higher One because of the multiple refund options for students, including direct deposit to the OneAccount—an optional, no minimum balance, no monthly fee, FDIC Insured checking account provided by Higher One; or an ACH Transfer to a bank account of their choice. Students will be sent a card in the mail with instructions on how to log onto a secure website to select how they would like to receive their refunds.

Students should look out for their card in the mail as this will be their key to selecting their refund preferences. Mobile Alerts, email notifications and Online Bill Pay are just a few additional features of the OneAccount. Parents also have the ability to deposit money into the account.

Some of FSCJ’s expectations of the OneAccount and their Higher One program are:
• Access to an optional, free checking account for all of their students
• Faster delivery of funds for students
• A high degree of satisfaction for the program from students and administrators
• Ease and convenience for students and administrators
• Quick response and resolution to issues for staff and students
• Integration and support that will help boost other college initiatives

“Our college has observed that even though Higher One has many clients, there is still a willingness to listen to the specific needs of our institution and tailor a program that best fits our school,” says Pike.

About Higher One:
Founded in 2000, Higher One, Inc., a subsidiary of Higher One Holdings, Inc. (NYSE:ONE), is the leading company focused on helping college business offices manage operations and provide enhanced service to students. Through a full array of services from refunds, payments, electronic billing, payment plans and more, Higher One works closely with colleges and universities to ensure students receive Financial Aid refunds quickly, can pay tuition and bills online, make on-campus and community purchases, and learn the basics of financial management.

Higher One provides its services to distinguished public and private higher education institutions throughout the country that have a total enrollment of more than 4.6 million students. More information about Higher One can be found at HigherOne.com.

About Florida State College at Jacksonville:
Florida State College at Jacksonville is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the baccalaureate degree and the associate degree. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097; or call 404-679-4501 for questions about the accreditation of Florida State College at Jacksonville (www.fscj.edu).

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