Opening - Associate Director - Husky Card Services
The Associate Director for Husky Card Services will report to the Director and will manage daily operations of Husky Card Services. The associate director will work on configuration of CS Gold and other systems, automation of processes, interfacing systems, training and documentation, quality assurance, data conversion, creation of reports, resolution of system errors, and collaborate with colleagues at all university campuses to ensure effective use of systems and technologies. Create, deploy, and provide reports to support Student Affairs and university operations. The person should be willing to learn new systems and be a resource for functional users to resolve systems issues. The person will need to work with vendors, University IT Services, colleagues and functional users to resolve issues.
Provide direction in the expansion of the Husky Card use through; continuous review of ‘best practice' at other campuses, keeping current with changing technology, assessing Northeastern University's unique service needs and tracking student satisfaction with products and services associated with the card. -Creation, implementation, monitoring and review of all Husky card related policies and procedures.