Opening - Business Analyst I
The Business Analyst is primarily responsible for the configuration and support of multiple applications (e.g. Maintenance Management (WebTMA), Energy Management (EnergyCAP), Workplace Management (FM: Systems), Access Control (PERSONA), Key Management (SimpleK), Building Automation (ICONICS), Parking Management (T2), Package Tracking (QTrak), etc.), business process needs analysis, and data reporting and analysis. This position will interface with Facilities, software vendors, and IT/EAS application developers to maintain and support applications and interfaces. This position will also be responsible for responding to production support issues, coordinating system enhancements and upgrades, writing ad-hoc reports, managing cross-functional projects, and providing day-to-day application support to the Facilities staff.