Opening - CougarCard Center Program Assistant
The Program Assistant has extensive interaction with students, staff, faculty, parents, community members, and campuses to provide accurate information and assistance regarding the CougarCard program. This position coordinates services primarily at the service window, monitors operations of the University’s Point of Sale (POS) System, receives and verifies financial transactions, verifies customer information, and coordinates the production of CougarCards, ID badges, etc. Monitors, updates and enters accurate information in CS Gold, Datacard, myWSU, QuickBooks, and other WSU record-keeping systems. Processes Registered Student Organization (RSO) check requests and IRIs. Manages RSO Signature Cards yearly. Handles RSO cash deposits. Presents training PowerPoint to new RSO Officers and REDs. Is the main point of contact for RSO financial questions. Manages RSO Cash Box rentals. Assists in training temporary student workers on card production and customer service. Act as backup for annual service and special project billings. Helps coordinate and present at the student information presentations during New Coug Orientation Sessions.