Opening - Sr. Operations Specialist Campus Card Services
This position is responsible for the management and system administration of the technology used by the University’s campus card services functions, applications in use by University Police and management of future projects. Areas of responsibilities cover student meal plan management, access control management, marketing, RAM account management, on-line photo submission services, outside merchant network, student communication, on-site attendance tracking and on/off site web sales, financial reporting, student assistance central point of contact, one stop point of contact for merchants on the RAM program and social media outreach. Key duties include security management, management of user accounts, and backup to other team members. This position supports server and desktop hardware along with office system applications and all aspects of University ID card services. This role supports the computing infrastructure plan for electronic security and ID card functions along with implementing IT solutions and administering the training for end users (CBORD Odyssey, MICROS applications, Point of Sale terminals, ID production equipment, access control equipment). In addition, this position manages student workers and graduate fellows, including hiring, training, scheduling, and payroll functions.