Opening - Student Services Associate
This position reports to the Manager, Student Support Services, Office of Student Services. Supports Student Services in the areas of financial and auxiliary services, including loan certification and disbursement, student account analysis, financial advising and outreach, cashiering and payment reconciliation, and customer service escalation.
Expert responsibilities may include First Year Experience orientation support, third-party billing, medical insurance appeals, parking permit distribution, employee benefits, and ID card production. Interacts with students, parents, sponsors, lenders, other University departments, and guaranty agencies by phone and email.
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