Opening - Assistant Director of Auxiliary Services

The Assistant Director of Auxiliary Services is responsible for providing operations management oversight in the areas of billboard, bookstores, food services, licensing, vending, print management, mail and card services. Duties include oversight and management of campus support processes, customer integrations, merchant support and partner success. The Assistant Director is the primary liaison between the institution and its contracted service providers.

Responsibilities

• Oversees operational compliance with contract terms and monitors financial performance; scrutinizes and maintains contract compliance through document review, physical inspection, and customer interactions with written follow-up reports
• Provide technical leadership and project support for the acquisition and implementation of new hardware and software that expands the usage of card, mail and print services
• Provides oversight for planning, organizing, and directing day-to-day activities for Auxiliary Services; manages the department's interaction process between all related functions on campus
• Oversees, from an operational point of view, all marketing planning and coordination for Auxiliary Services
• Direct all financial and IT related activities concerning meal plan sign-up, meal plan changes, FABA, and campus cash
• Serves as campus card and mail and print services with student organizations, bookstore management, dining service management, Information Technology and academic departments through regular meetings and continuous communications
• Verifies all commission payments on a monthly basis
• Creates and maintains records, processes and procedures complying with state and local laws including, but not limited to, user audits, and financial transactional reporting

Learn more & apply