Schedule

The registration desk is your central location for conference-related questions. Come on by any time you have questions about event locations, using the mobile event app, or anything else! We're here to help!

PRE-REGISTRATION REQUIRED

Welcome to the NACCU Industry Essentials Institute! The IEI provides you with a comprehensive professional development opportunity that will broaden your understanding of the transaction and identification industry and allow you to establish a network of peers to turn to in the future.

12:00pm - IEI Attendee Lunch Covington I (Marriott)
1:00pm - IEI Group Photo Atrium Staircase (Marriott)
2:30pm - IEI Break Covington I (Marriott)

All Canadian attendees are welcome to join us at this meet & greet!

If you are participating in the mentor / mentee program, join us for this reception to meet your mentor/mentee and connect with others! We'll go as a group to the Opening Reception at 7:00.

Click here to learn more and sign up to participate in the mentor program! https://www.naccu.org/naccu-2024-mentor-program

Join us at the Opening Reception. This event is held in the Riverview Room at the Marriott.

The registration desk is your central location for conference-related questions. Come on by any time you have questions about event locations, using the mobile event app, or anything else! We're here to help!

Enjoy a buffet-style breakfast with your NACCU peers! If you have dietary restrictions, the dining staff is here to help.

Here we go! We'll kick off the conference with a warm welcome, then hear from keynote speaker Brant Menswar!

Brant is a best-selling author who has helped more than 10,000 people discover their non-negotiable values. His keynotes transcend mere speaking and information-sharing to a powerful, moving conversation designed to re-engage. His books and podcast expand on his ground-breaking work around values-based leadership described as “disarmingly simple and incredibly powerful.”

Brant has helped to change what’s possible for industry-leading companies like Netflix, Verizon, Anthem, Microsoft, ESPN, Hilton, and dozens more. He is certified in the Psychology of Leadership from Cornell University and is on a mission to help organizations create a high-performing connected culture.

Passionate and engaging, Brant will encourage you to discover your Black Sheep Values® and move forward with deliberate intention. His interactive and entertaining ways of defining what matters most will enable you to develop the skills necessary to perform at the highest level.

• Brant Manswar

  Brant is a best-selling author who has helped more than 10,000 people discover their non-negotiable values. His keynotes transcend mere speaking and information-sharing to a powerful, moving conversation designed to re-engage. His books and podcast expand on his ground-breaking work around values-based leadership described as “disarmingly simple and incredibly powerful.”

  Brant has helped to change what’s possible for industry-leading companies like Netflix, Verizon, Anthem, Microsoft, ESPN, Hilton, and dozens more. He is certified in the Psychology of Leadership from Cornell University and is on a mission to help organizations create a high-performing connected culture.

  Passionate and engaging, Brant will encourage you to discover your Black Sheep Values® and move forward with deliberate intention. His interactive and entertaining ways of defining what matters most will enable you to develop the skills necessary to perform at the highest level.

Enjoy a beverage break before your first educational session!

I'm not a lawyer, and chances are you're not either. But in our roles as card office leaders, it's critical for us to understand what laws and regulations apply to our work. In this session we'll go over the most relevant laws (FERPA, Escheatment, PCI, Title IX, Voter ID, etc.) and set you on a path to understand how they apply at your institution.

Discussion Questions
1. Do you know who at your institution to ask about laws and policies and how they apply to the card office?
2. What do you do with unused card funds?

• 
  Kym Bridgers

  Director, Bison One Card

  Howard University
• 
  Emily Dieker

  Director, GWorld Card Program

  George Washington University

Card offices provide a myriad of institutional services. It is vital to have an understanding of all services your campus department provides, as well as looking at future funding paths. This presentation will examine USC’s expenses and how we collect income to fund our zero-budget card office. This will include a review of the services we provide to our university partners, how we are engaging with external partners and what the future holds for us as we look for new income opportunities in efforts to offset increased expenses.

Discussion Questions
1. Do you think the funding model we use would work for your institution? If not, why? How do you do it?
2. What funding/service opportunities are you looking at that you currently don’t include in your operational budget?
3. What is a challenge or challenges you are facing or haven’t figured out how to solve with your funding model?

• 
  Nicole Kerns

  Director

  University of Southern California

Coming Soon

Discussion Questions
1.

Sponsored Session:  Atrium Campus

Coming Soon

Discussion Questions
1.

Sponsored Session:  HID

• 
  Tim Nyblom

  Director Product Management

  HID

Managing a contract is an important part of running a successful operation. This session will offer helpful tips on managing the contracts in your office, from the proposal phase through the life of the contract. Discussion on RFP vs RFQ as well as cooperative agreements, KPI's and tracking various metrics for your contracts will occur. The speakers will be able to offer both a public and private perspective and will open up the discussion for questions and discussion.

Discussion Questions
1. What have been some of your pain points regarding contract management?
2. What have been your successes regarding contract management?
3. What do you think is the most important part of managing a contract?

• 
  Ken Boyer

  Assoc Vice President for Auxiliary Services

  Mercer University

With mobile-native students now in their college years, the transition from physical cards to mobile credentials on campus is well underway. Is it worth making the change to mobile credentials? Are there financial savings? Is it difficult to make the migration to a mobile phone and away from cards we can carry in our hands? In this session you will learn the answers to these questions and walk away better understanding why this solution just might be something your educational institution might want to consider. We will discuss near field communication (NFC) technology and how point of sale (POS) can be coupled with access control. One device can do it all and provide metadata as well. See how this technology can pay off in improved security, convenience, recruitment, retention, and more.

Discussion Questions
1. Why are so many universities moving to mobile credentials?
2. What is near field communication (NFC) technology and how is it different from barcodes or a proximity card?
3. How does NFC-based access control /payment work and what does it offer that I don’t have now?
4. What are the biggest challenges in moving to mobile credentials and how are others managing it?

• 
  Bruce Canal

  Account Executive, Education

  Genetec
• 
  Scott Dennison

  Sr. Director of Product Management

  Transact
• 
  John Prush

  Public Safety Operations Director

  Michigan State University

New York University has been on an epic quest to build a new identity management system for all 13 of their global campuses. John Matherson of NYU and Todd Brooks of ColorID will tell this complex and inspiring story of building a new infrastructure from scratch, using new cloud-based tools for creating and issuing credentials of all types for everyone on all the NYU campuses, including visitors and contractors.

Discussion Questions
1. Did you have any idea how much work this would take?
2. How did you get approval for funding?
3. What would you tell institutions that are thinking of undertaking a project like this?

Sponsored Session:  ColorID

• 
  Todd Brooks

  Vice President - Product and Technology

  ColorID
• 
  John Matherson

  AVP, Global Campus Safety, Security Systems and Technical Operations

  New York University

The Cougar Card is a critical part of a student’s campus life. Our presentation session at New Student Orientation (NSO) highlighted essential information about the Cougar Card. All NSO students were required to attend the session. However, in the summer of 2023, the mandatory requirement was life and students no longer had to attend our session. No longer requiring the students to attend our presentation lead to a substantial decline in student attendance. In this roundtable discussion, Rosie Ashley and Daisy Del Fierro, will discuss the impact on card issuance, the communication strategy adjustments implemented, and how data was used to propose modifications to the NSO team.

Discussion Questions
1. How did the shift from required to non-required informational sessions impact photo uploads and card pick-ups during orientation days?
2. What strategies were employed to fill the information gap created by the decrease in freshmen attendance at Cougar Card Services sessions?
3. How did Cougar Card Services prepare for the decrease in photo submissions and pickups before the first week of school?
4. What were the outcomes in terms of photo submissions and card pickups following the changes in NSO structure?

• 
  Rosie Ashley

  Director, Cougar Card Services

  University of Houston
• 
  Daisy Del Fierro

  Coordinator

  University of Houston

Time for lunch! This unprogrammed lunch offers you an opportunity to network with new and old firiends.

We all have a decision to make on whether to go mobile or keep our cards. If we keep our cards, what technology do we want to use? In this session we'll take a look at one campus' budget to see the financial implications of the change.

• 
  Wendy McCrory

  Program Manager, NDSU Card Center/Software Services

  North Dakota State University

Coming Soon

Discussion Questions
1.

Sponsored Session:  ITC Systems

Join us for an inspiring panel discussion at the NACCU 2024 Annual Conference as we showcase real-world success stories of Transact Mobile Credential implementation. This session will feature a panel of esteemed clients who have successfully deployed Transact Mobile Credential solutions at their institutions. In this session, our panelists will share their experiences, challenges, and triumphs in implementing Transact Mobile Credential, highlighting the innovative approaches they took to drive adoption and maximize the benefits of this technology. They will discuss the impact of Transact Mobile Credential on-campus access, security, student engagement, and administrative efficiency. Join us for the 'Innovation in Action: Real-World Success Stories of Transact Mobile Credential Implementation' panel and discover how Transact Mobile Credential can transform your institution.

Discussion Questions
1. Strategies they employed to overcome implementation hurdles
2. Methods for ensuring a seamless user experience, including best practices, lessons learned, and tips for success
3. Knowledge sharing and insights into the measurable outcomes
4. Positive changes they have witnessed since adopting this cutting-edge solution

Sponsored Session:  Transact

• 
  Melissa Battle

  Program Manager

  University of North Carolina - Charlotte
• 
  Jeanine Brooks

  Transact Business Process Consultant

  Transact
• 
  Gabe Gerber

  Senior Product Manager

  Transact
• Loribeth Hettinger

  Senior Associate Bursar- ID Card Operations at Purdue University

  Purdue University
• 
  Robin Stewart

  Director of Administration and Finance, Business Services at The University of Florida

  The University of Florida
• 
  Richard Wynn

  Director of Eagle Card Services at Georgia Southern University

  Georgia Southern University

ColorID and TBD (one of our university partners, but we will definitely have one for this session) will talk about some of the new tools available for issuing cards and digital credentials the easy way. “Easy” means no more lines, remote issuance, fewer calls to Tech Support and integrations with all your favorite systems. Come to this session to listen, ask lots of hard questions and learn how to make your card-issuing life easier with HID Fargo Connect, CloudCard and CardExchange.

Discussion Questions
1. How do these cloud systems integrate with our existing systems?
2. Will these meet our requirements for security and privacy?
3. What do these services really cost?
4. Are they worth it?

Sponsored Session:  ColorID

• 
  Matt Lam

  Database Manager Assistant

  James Madison University
• 
  David Stallsmith

  Director of Product Management

  ColorID

Join us for an insightful session on the University of Georgia's transition strategy to the NFC Wallet credential solution with Wavelynx. Discover how the migration path now enhances campus security, streamlines access, and enriches the student experience. Learn about implementation strategies, benefits, and the future of mobile Wallet credentialing in higher education.

Discussion Questions
1. How did the University of Georgia identify the need for transitioning to the NFC Wallet mobile credential solution with Wavelynx, and what are the key steps they’ve taken to successfully begin implementing the solution on site? 
2. How is the University of Georgia utilizing the NFC Wallet solution? 
3. Is it being used for additional use cases outside of access like secure print, vending, etc.? 
4. What advice would the University of Georgia give to other universities looking to adopt the NFC Wallet solution and how can Wavelynx assist in creating a migration path? 

Sponsored Session:  Wavelynx

• 
  Bill McGee

  IT Director

  University of Georgia
• 
  Heather Morgan

  Business Development Manager

  Wavelynx

Embark on an inspiring odyssey with our presentation, 'Quest to Mobile ID,' as we delve into George Mason University's journey from magstripe to SEOS to finally Mobile ID. Discover the challenges and triumphs of each phase. This session will tell the story of innovation, resilience, and progress, providing insights into the marketing and technology processes that shaped our successful transition. Join us as we tell the story of our journey to Mobile ID at George Mason University.

Discussion Questions
1. What other innovation factors or drivers can be used to fuel innovation?
2. How can strategic collaboration with your vendors impact the success of a project like this?
3. What lessons can we all learn from our experiences?
4. What strategies can be employed to encourage widespread adoption of Mobile ID?

• 
  Danny Anthes

  Director of Technology Services

  George Mason University

An opportunity for Auxiliary Services leaders to discuss current topics of interest and to share insights and achievements.

Discussion Questions
1. What do you think is the biggest challenge facing auxiliary services today?
2. What innovative things have you done to create new revenue streams on campus?
3. What partnerships have you formed on campus that have been successful?

• 
  Jessica Bender

  Auxiliary Services Manager

  Palm Beach State College

How did we get here? We’ve been taught that we can have it all and that we should “lean in,” but in reality we are exhausted, overwhelmed, potentially underemployed and often questioning our knowledge and experience – afraid that we will be “found out” as an impostor. Join us for a short video followed by a discussion on where we are, how we got here and how we can make changes for the future.

Discussion Questions
1. Can you identify the source of your Impostor Syndrome?
2. How does Imposter Syndrome effect your daily life?
3. What are some strategies you already have in place (or discovered today) to help yourself and the other women in your orbit?

• 
  Sara Munds

  Assistant Director, ID Center

  University of Illinois, Springfield
• 
  Kim Pfeffer

  Director, EmoryCard

  Emory University

This session will examine the idea of an enterprise level system and the impact it has on campus. A campus card office can serve many vital functions, and in many instances, would qualify as a mission critical enterprise system.

Discussion Questions
1. What is an enterprise level system?
2. How does an enterprise level system engage with the campus?
3. Is your card office an enterprise level system?

• 
  Anthony Condo

  Director of Campus Services

  Swarthmore College

The current climate of higher education requires campus auxiliaries to continually pursue new opportunities that will decrease costs and increase revenues. Tackling these pressures is often best achieved by building new partnerships between auxiliary units rather than in isolation. This presentation will focus on ways to foster an environment that promotes collaboration across auxiliary enterprises that enhance the student experience and positively impact the bottom line and will include a brief presentation followed by an open discussion.

Discussion Questions
1. Are you experiencing pressures to decrease costs and increase revenues on campus?
2. What innovative partnerships have you implemented at your institution?
3. What additional partnership opportunities are you currently exploring?

• 
  Zia Ahmed

  Interim AVP Residential Exp / Sr Dir Aux & Bus Optimization

  The Ohio State University
• 
  Josh Bodnar

  Director of BuckID

  The Ohio State University
• 
  Dave Wiseley

  Associate Vice President for Administration and Finance

  The Ohio State University

The presentation will provide actionable insights on how to integrate AI into existing marketing strategies, navigate potential challenges, and capitalize on emerging opportunities in the rapidly evolving AI landscape. Participants will leave with practical strategies and best practices for leveraging AI to unlock the full potential of campus card services marketing.

Discussion Questions
1.  How can AI-powered data analysis revolutionize our understanding of student behavior and preferences, ultimately leading to more effective marketing strategies for campus card services?
2.  In what ways do you envision AI-driven content creation enhancing the student experience with campus card services, and how might this impact engagement and utilization?
3.  What potential challenges do you foresee in implementing AI tools for marketing campus card services, and what strategies could be employed to address these challenges effectively?

• 
  Jessica Bender

  Auxiliary Services Manager

  Palm Beach State College
• 
  Karen Vrabec

  Director of Communications

  Canton (Ohio) Local School District

Hear from students who are currently using mobile credentials on campus and gain insights from their experiences. What do they like? What challenges do they encounter? What improvements or changes would they make? An open Q&A with students from a selection of the following universities: University of Tennessee at Chattanooga University of Tennessee, Knoxville University of North Carolina at Chapel Hill Baldwin Wallace University Old Dominion University

Discussion Questions
1. What are student views around mobile credentials?
2. How does student experience affect decisions made on campus?
3. What can you improve on your campus?

Sponsored Session:  CBORD

• 
  Read Winkelman

  Vice President of Sales

  CBORD

Meeting the needs of modern students requires the availability of 24/7 self-service options for obtaining new and replacement ID credentials. A hybrid issuance model, combining digital ID and physical cards through an around-the-clock ID card issuance kiosk, offers numerous advantages such as flexibility, campus safety, and an enhanced user and student experience. In our presentation, we will showcase how higher education institutions are embracing this hybrid approach to ID card and digital ID issuance.

Discussion Questions
1. How are you currently issuing new and replacement credentials for students who require a physical card, rather than a digital one?
2. Do you have a 24/7 self-service option in place for students who need immediate replacement ID cards outside of service center operating hours? For instance, if they need a new card to access accommodation or a specific door when their ID card or digital ID is not functioning properly or lost?
3. How do you charge students for on the spot for replacement ID card?

Sponsored Session:  Unicard Systems Pty Ltd

• 
  Stuart Glimstead

  Global Business Development Manager

  Unicard Pty Ltd

Embark on a journey with a forward-thinking card office that is poised to lead transformational change in campus card services. Join Centennial College for an in-depth exploration into the dynamic realm of change management, collaboration with partners, and the integration of third-party vendors to meet and exceed the evolving expectations of students in the next generation campus experience. This presentation promises valuable insights for institutions seeking to transform their campus card systems while leveraging collaboration and strategic partnerships for a successful next-gen campus experience.

Discussion Questions
1. What are the core principles and methodologies used in navigating change management at Centennial College?
2. How does the card office at Centennial College build strategic partnerships with external entities to enhance campus card service?
3. What are the complexities and triumphs of integrating third-party solutions into campus card services?
4. Discuss how strategic collaboration enhances students with an enriched campus experience.
5. Is there a blueprint of the future? What is the vision for continued transformation? 6. How do you ensure that the card office remains the vital hub for campus life and beyond?

Sponsored Session:  TouchNet

• 
  Dave Falldien

  Director of Product Strategy

  TouchNet
• 
  Sarah Van Osch

  Director, Ancillary Services

  Centennial College

Rokwire is a free, open-source mobile app platform available to universities, non-profits, governmental agencies, businesses, and individuals alike. At the University of Illinois, we have used the platform to develop the Illinois App, which consolidates services across vendor system silos. Our goal is to simplify the student experience and increase student success. We’ll show you how we have incorporated mobile credentials, Illini ID, bus pass, meal plans, dining menus, event attendance, laundry machine availability, class schedules, campus wayfinding, wellness features, groups, notifications, and more.

Discussion Questions
1. How many different administrative apps do students currently need on your campus? (Raise hands for 5+, 2-5, and 1)
2. What business functions are delivered via app on your campus?
3. Now that you’ve seen the features currently in the Rokwire platform, what other features can you imagine would be helpful to your students?

• 
  Kathryn Courtney

  Director of Business Innovation Strategy, Smart Health Communities Initiative

  University of Illinois
• 
  John Ealy

  Director of i-card Programs and Merchant Card Services

  University of Illinois

Roundtable Discussion: TBD

Discussion Questions
1.

Ken Boyer of Mercer University and Roman Fahrmann of the University of North Carolina - Charlotte will discuss the different ways they've implemented 'cashierless markets' across their campuses, including prerequisites, changes and construction, integration to other systems, day-to-day operations, and how these new technologies have performed long-term as they became normal. We invite anyone with their own experiences or questions to help us broaden horizons and show the many ways cashierless technology can improve your operations and your student experience.

Discussion Questions
1. Are you hoping to implement an autonomous market at your campus?
2. Is there a particular type of store/operation you'd like to see if autonomous markets can help you create/improve?
3. What other methods of application for autonomous markets can you think of?

• 
  Ken Boyer

  Assoc Vice President for Auxiliary Services

  Mercer University
• 
  Roman Fahrmann

  Director of Technology for Business Services

  University of North Carolina at Charlotte

Coming Soon

Discussion Questions
1.

Sponsored Session:  Secanda

Culling through siloed reports and downloads can only provide a modicum of insight. In order to understand trends, you need to go deeper into the matrix. Stitching data silos together can provide additional dimensions to your institution's understanding of its data. Learn how UCI is building a data culture on its campus for students, faculty and employees. Whether your campus is just beginning a data journey or is already well down its path, this session will provide you with examples of what can be possible.

Discussion Questions
1. What are your concerns about using data on your campus?
2. Do you feel that you have the skills to understand the data in your office or campus?
3. How can you overcome the fear of using data on your campus?
4. What are the guardrails that you can put into place to protect the data?

• 
  Wayne Fields

  Assistant Director, Student Affairs IT

  University of California, Irvine

Roundtable discussion about the mistakes that we make and the growth we achieve by making them.

Discussion Questions
1. What is the mistake that you believe is the worst you've ever made? How did it make you a different person?
2. Why are mistakes important?
3. What strategies do you use when making a mistake to help forgive yourself?
4. How does making mistakes affect your confidence?

• 
  Sara Munds

  Assistant Director, ID Center

  University of Illinois, Springfield

Post pandemic many institutions found themselves in a new world. Changes in processes, technology, staffing, and students caused upheaval that is still being addressed today. This session will assist with strategic assessment, and planning that will help you rebuild your credential program post pandemic.

Discussion Questions
1. How can I perform an internal analysis of my department?
2. How can I perform an external analysis of my environment?
3. What are strategic issues affecting my credentialing program's success?

• 
  Cody Willard

  Associate Director

  Sam Houston State University

No need to imagine a future-generation cloud solution transaction and credential platform. You can see it in action today. Learn how Transact IDX™ is designed to tangibly elevate the student experience, simplify your campus operation, and propel strategic outcomes. Brilliant at the basics with innovations that wow, IDX features client drive functionality informed by 40+ years of operational experience and four generations of systems. Built on the latest and most scalable cloud technologies with industry leading, enterprise grade security and compliance, IDX provides unrivaled UX and usability. By the way, it works with our world-leading Transact Mobile Credential. Attend our session to begin your journey for tomorrow.

Discussion Questions
1.

Sponsored Session:  Transact

• 
  Kent Pawlak

  Sr Dir, Advanced Products

  Transact

Come learn more about the successful and transformative Atrium Implementation project at Washington University in St. Louis. Members of the Washington University Campus Card operations and IT teams will share the drivers behind this initiative, the vast discovery, analysis and coordination conducted, and the various technology and integration enhancements leveraged throughout this effort. Join us as we share the challenges, advantages and lessons learned as part of this exciting project.

Discussion Questions
1. Are any of your institutions planning on transitioning to a new campus card transaction system in the next 1-2 years?
2. What are your challenges with your current system that are driving you to evaluate other partners?
3. What does your technology roadmap look like?

• 
  Jodie Chapman

  Accountant

  Washington University in St. Louis
• 
  Maria Moyer

  Asst Director IT

  Washington University in St. Louis

When is the last time you stayed in a hotel, Bed & Breakfast, or Airbnb location and given a brass key for the duration of your stay? Probably either a long time ago . . . or maybe your last stay at that establishment. With much of the industry focus on the move from traditional student ID cards to mobile NFC credentials, many campuses still hand out brass keys to their students for room access. Join Allegion and 3 colleges/universities in panel format who will discuss the business case for campuses to move to electronic access down to the student room level and the various types of technologies available to you to modernize your student residence halls and apartments to prepare for the expectations of today’s college student. Topics discussed include: • Benefits to the campus with keyless access • Benefits to the campus residents with keyless access • Building your business case and insuring a solid Return on Investment (ROI) • Technology options and factors to consider in your exploration process • Selection and execution.

Discussion Questions
1. Why is electronic access on student rooms a good investment for colleges and universities?
2. What campus stakeholders do I need to engage in moving to a true keyless student residence experience?
3. How do campuses typically fund such an investment?
4. What evaluation and selection criteria should we use for assessing the best solution for our campus?

Sponsored Session:  Allegion

• 
  Anthony Condo

  Director of Campus Services

  Swarthmore College
• 
  Mike Henderson

  VolCard Office Manager

  University of Tennessee - Knoxville
• 
  Jeff Koziol

  BD Manager - mobile credentials

  Allegion
• 
  Julie Wesel

  Assistant Director - Hokie Passport Services

  Virginia Tech

Learn more about how to make the most of opportunities available to you to boost your professional skillset, build your resume, and make a difference in your association and industry.

Discussion Questions:
1. What can you expect if you have considered taking on a leadership role in your professional association?
2. What is the commitment?
3. And what will you be asked to do?

• 
  Audra Forsberg

  Director, OneCard and Parking Service Center

  Wayne State University

The registration desk is your central location for conference-related questions. Come on by any time you have questions about event locations, using the mobile event app, or anything else! We're here to help!

Enjoy a buffet-style breakfast with your NACCU peers! If you have dietary restrictions, the dining staff is here to help.

Let's gather together in the ballroom for some High-Impact Training, NACCU-style!

With the rapid emergence of generative AI and the widespread adoption of AI-powered technologies, what does the future look like for artificial intelligence within the campus card community, and how should the card office position itself to ethically enhance the student experience?

Discussion Questions
1. Where is your institution/corporation leveraging AI now?
2. What concerns do you have for the future impact of AI?
3. What excites about you have for the future impact of AI?
4. What controls do we need to ensure AI is helpful

• 
  Tony Erskine

  Principal Engineer

  CloudCard

Coming Soon

Discussion Questions
1.

Sponsored Session:  ASSA ABLOY

Coming Soon

Discussion Questions
1.

Sponsored Session:  HID

• 
  David O'Driscoll

  Senior Director - Strategic Initiatives

  HID
• 
  Nils Wahlander

  Director - End User Business Development, Higher Education

  HID

A national survey by the College and University Food Bank Alliance revealed that nearly half of all college and university student population matched the national rate of 48% of respondents who experienced food insecurity. Real needs still exist even in an environment as comfortable and accommodating as Xavier University in Cincinnati, Ohio. It could be as simple as a sudden financial issue: choosing between paying rent and tuition or purchasing food. This presentation will discuss the strategies, technology, and operations needed to create a Food Insecurity Meal Share Program. We will share how Xavier Auxiliary Services collaborated with multiple campus departments and utilized business systems, including the Mobile Ordering App, Mobile Credential, and Transact System Enterprise, to create a meal share donation platform.

Discussion Questions
1. How can you, as a higher education professional, help try to end hunger on campus, and how do you start?
2. How do you collaborate with dining service providers?
3. How do you collaborate across campus departments breaking down departmental silos for the greater good of our students?
3. How do you effectively communicate with students to drive awareness, participation, and those experiencing food insecurity?

• 
  Matthew Drummond

  Principal Solutions Engineer

  Transact
• 
  Jennifer Paiotti

  Associate Director Business & Operations, Auxiliary Services

  Xavier University

A secure platform can create a better campus experience for students, faculty, and staff. Weighing campus security, convenience, and cost are often at the forefront of discussion when leveraging the power of issuing credentials. Attend the Entrust session to learn about the next-generation cloud-based Instant ID as a Service software and the Instant ID UI refresh coming soon. Empower your institution with advanced features, including multifactor authentication and customizable card designs, ensuring efficient on-demand identity issuance while prioritizing security and adaptability to meet the unique needs of your academic community.

Discussion Questions
1.

Sponsored Session:  Entrust

• 
  Justin Eayrs

  Product Manager

  Entrust
• 
  Brett Gens

  Senior Product Manager

  Entrust

Join us for an engaging panel discussion that delves into the critical aspects of making a business case for the integration of mobile credentials across your campus. In today's dynamic educational landscape, harnessing the power of mobile technology is not just an option—it's a necessity. Our expert panelists, comprised of seasoned professionals from various educational institutions, will share their insights, strategies, and success stories in advocating for and implementing mobile credentials on campus. Whether you're in the early stages of considering mobile integration or looking to refine your existing strategy, this panel discussion promises to provide valuable insights and actionable takeaways.

 Discussion Questions
1.  What do you see as the biggest obstacle for a school interested in a mobile implementation?
2.  How do you convince stakeholders to go mobile, given the large financial impact?
3.  Where is the support for mobile coming from?
4.  What are some of the key considerations before implementing and adopting mobile?

• 
  Anthony Condo

  Director of Campus Services

  Swarthmore College
• 
  Emily Dieker

  Director, GWorld Card Program

  George Washington University
• 
  Deb Nightingale

  Director, ID & Campus Services

  Liberty University

Marketing Round Table

Discussion Questions
1.

• 
  Courtney Petrizzi

  Services Analyst

  The University of Alabama

New York University implemented a new badging solution in the Summer of 202
3. A key component of this implementation was affording our Global Academic Centers the ability to print ID cards in their respective time zone. This was a first for them. The presentation will highlight the challenges and successes of implementing a complex ID badging solution across a global landscape. This session will discuss the real life experiences and challenges of starting a new school year with a new badging solution and the lessons we learned.

Discussion Questions
1. What are some of your biggest challenges you face with your current ID Badging Solution?
2. What would like to do in regards to ID printing that you are not doing today?
3. Is your current solution scalable in terms of size and functionality to address the future of ID Credentialing?

Discussion Questions
1. Have you had a similar experience starting the new school with a new system or technology?
2. What lessons did you learn from it?
3. What was the customer experience/feedback that you received?

• 
  John Matherson

  AVP, Global Campus Safety, Security Systems and Technical Operations

  New York University

A discussion about why it’s important to choose an access control system that was created for a higher education campus – not fitted for one. Hear from schools that have seen the difference firsthand. Learn why it’s not enough that the system is capable or has a particular feature – it’s about the ease and usability of the system, how it streamlines the daily workflow. Partnering with industry-leading hardware providers, CBORD built its solution to meet the unique needs of college and university campuses. CBORD’s integrated security solution provides a complete view of your campus security operations, including access, privileges, and transactions — all from one platform.

Discussion Questions
1. Is your access control system doing everything you need?
2. Does your system streamline your daily workflow?
3. Are you using one platform or several working together?

Sponsored Session:  CBORD

• 
  Steve Swingler

  Senior Director, Software Development

  CBORD

You’ve gone mobile, now what? Progress doesn’t stop there! With this session you’ll hear from two of the first three adopters of the mobile credential about the challenges – plus solutions! – they have experienced since their transitions to Transact's mobile credential, then to a mobile-first structure. We will share impacts on operational processes and reports, how photo submission has changed, and the challenges of moving away from issuing student physical cards.

Discussion Questions
1. How has the mobile credential changed our operations?
2. How can proactive communications impact ongoing operational changes?
3. How can your program champions help pave the way for operational changes?

• 
  Laurie Harris

  Senior Program Manager

  Duke University
• 
  Courtney Petrizzi

  Services Analyst

  The University of Alabama

With so many options available for college and university students to access meals while on campus - from traditional sit-down dining to on-the-go options such as mobile ordering and smart food lockers - it’s positive to see higher education dining directors embracing technology to cater to their students' diverse needs and schedules and provide them with a more frictionless, end-to-end digital experience. In this session, attendees will learn about some of the innovative things colleges and universities are doing to appeal to their time-constrained, tech-savvy students and walk away with a better understanding on how campuses can create a more enjoyable and empowering dining experience.

Discussion Questions
1. What is the level of expectation students have regarding technology and how it should support students’ work-life balance while on campus?
2. What is the breakdown of preferences for which students access their meals while on campus?
3. What are some of the more innovative implementations properties are doing to stay ahead of the technology adoption curve?

Sponsored Session:  Agilysys

• 
  Charles Blasé

  Business Develoment Executive

  Agilysys

Almost every campus that issues ID cards, still issues ID cards. This session will lay out all the options for choosing a new ID card technology, as well as what printers and encoders to use with each. Don’t miss the discussion of custom keys and other methods for maintaining some autonomy in your card supplier choices. We will finish up with how to make plans for card and reader upgrades to help a campus smoothly migrate to mobile credentials.

Discussion Questions
1. We have mag stripe cards, what card technology should we go with?
2. If we get a custom key, can we buy our technology cards wherever we want?
3. Are reverse transfer printers worth the extra expense?
4. Are all new ID card printers reliable now?

• 
  David Stallsmith

  Director of Product Management

  ColorID

College-bound students are digital natives and expect personalized “Amazon-like” experiences when arriving on campus. To meet these expectations, institutions must prioritize digital experiences that enable students to seamlessly access information, resources, services, events, and other campus amenities with a tap of their phone. As colleges and universities strive to provide students with exceptional experiences, the topic of being a mobile-first campus is becoming an institutional imperative to meet the needs of tech-savvy students. This presentation delves into what being a mobile-first campus means, and digs into the systems and processes needed to unify student experiences with mobile technology.

Discussion Questions
1. What key areas does digitalization enhance student experiences? Outline how mobile-friendly solutions enable students to navigate campus services on-the-go?
2. Discuss what best practices can be implemented when integrating various campus services such as access control, meal plans, event registration, and attendance tracking into a unified digital ecosystem?

• 
  Dave Falldien

  Director of Product Strategy

  TouchNet

Every vendor on campus seems to have their own app that they want students to use to access content related to that vendors services. Come to this session to learn why Ohio State has made a significant investment into developing our own unified campus mobile app and putting key services from across the institution at our student's fingertips in one place. This presentation will include how BuckID was incorporated into the Ohio State app, as well as how BuckID and the Office of Technology & Digital Innovation maintain a robust partnership to keep the app growing and evolving.

Discussion Questions
1. Do you have a mobile app that incorporates campus card information today?
2. How many different mobile apps might your students need to utilize to access key services and information?
3. How can we provide our students with a more streamlined experience to access important data and services?

• 
  Josh Bodnar

  Director of BuckID

  The Ohio State University
• 
  Ben Hancock

  Director of Application Development

  The Ohio State University

UGA has decided to go back to Gates and use LPR for protecting parking lots. Join me as I describe the process and technology used to bring this project to life. We are using both LPR and our contactless ID cards for access. I will go over the success and challenges we faced and share about our ongoing project to add more gates back to campus.

Discussion Questions
1. What parking system do you have?
2. Do you use gates or LPR for enforcement?
3. Have you removed or added gates to your campus?

• 
  Bill McGee

  IT Director

  University of Georgia

In today's DATA-driven world, conversations about privacy have become more critical than ever. This session is a participant round table discussion where we as a community can share DATA privacy practices, its challenges, implications, and solutions.

Discussion Questions
1. What type of card usage data are your collecting and retaining?
2. Do you know who is using your card usage data?
3. How is that data being used?
4. Have you learned someone was using the data inappropriately?
5. How does your office/campus approach educating users on the appropriate use and disclosure of data? 6. What type of data governance and controls do you have in place; or what governance/controls have been considered? 7. What has worked well for your institution? What hasn't worked well?

• 
  CoCo Dean

  Project Analyst, Card Services

  UC Irvine
• 
  Markus Quon

  Manager, Housing IT

  University of California, Irvine

Join us for the Annual Business Meeting Luncheon. At the 2024 Annual Business Meeting, you'll participate in the confirmation of the President-Elect and observe the "exchanging of the gavel" as the outgoing Board President hands the reins to the incoming President. You'll approve last year's meeting minutes and review NACCU's financial position. These documents are available for review as resources in this session.

Transitioning to a new campus card system is no easy feat. The University of Houston deployed a new campus card solution and POS across multiple campuses during Spring Break in 202
3. In this session, you’ll learn how they executed their RFP, collaborated with stakeholders from multiple campuses, and managed a successful implementation in less than 60 days!

Discussion Questions
1. How do you implement a new campus card system and POS at multiple campuses?
2. How do you conduct an RFP process that addresses the needs of multiple campuses?
3. What campus resources were required during project planning and implementation?

• 
  Rosie Ashley

  Director, Cougar Card Services

  University of Houston
• 
  Daisy Del Fierro

  Coordinator

  University of Houston

The demand for versatile, cloud-based solutions that transcend physical barriers has reached an unprecedented high and shows no signs of abating. In this comprehensive presentation, we explore the dynamic realm of credential management, offering insights into the creation and oversight of diverse credential types. We delve into touchless enrollment through cutting-edge digital credential verification, streamlined photo uploading and approval processes, instant issuance, ID management, and the seamless integration of mobile credentials, all facilitated by state-of-the-art cloud-based ID management solution.

Discussion Questions

. 1. Discover the transformative potential for your organization: Imagine the impact of adopting a digital enrollment process featuring robust identity verification and photo approval tools. How could this elevate your organization's operations? Are you contemplating the use of mobile credentials for your campus cards? Learn the precise steps to make this innovation a reality. Consider the benefits of centralized ID management via cloud, along with real-time updates for all back-office systems. What could this mean for your institution? Picture the convenience of being able to print credentials from any location worldwide. How would this global accessibility enhance your operations? Envision empowering your campus cardholders with the ability to independently manage their cards, including ordering, activation, and blocking. Is this level of autonomy appealing to your organization?

• 
  Elliot Davis

  V.P.

  CardExchange, Inc.
• 
  Marcel Oosterhof

  CEO

  CardExchange, Inc.

Unlock the future of access control with PKOC! Join our presentation to discover the Public Key Open Credential (PKOC) standard, a game-changer in the security industry. Say goodbye to the complexity and high costs of traditional access control methods. PKOC is a free, vendor-agnostic, and interoperable mobile credential that secures access through asymmetrical key pairs, eliminating the need for proprietary keys. Learn how PKOC, the latest Physical Security Interoperability Alliance standard, ensures secure, convenient, and cost-effective access control on smartphones and smart cards. Don't miss the chance to explore the seismic shift towards a more secure and interoperable future!

Discussion Questions
1. How can the implementation of PKOC in access control systems impact university campus security, and what advantages does the asymmetrical key pair system bring to the table for IT and facilities staff?
2. As representatives from OEMs of physical security solutions, how do you foresee PKOC influencing the development and adoption of new security technologies? What challenges or opportunities do you anticipate in integrating PKOC into existing access control solutions?
3. For university IT professionals, how does the introduction of PKOC align with the campus's broader digital security strategy? How can the technology facilitate a smoother transition from traditional access control methods to mobile access solutions, considering the diverse needs of campus stakeholders?
4. Given the shift towards mobile access control, what considerations should both university staff and OEMs keep in mind when planning for the implementation of PKOC? How can interoperability across various devices and systems be maximized to enhance campus security and operational efficiency?

• 
  Rawldon Weekes

  Regional Sales Manager

  ELATEC Inc.

Working in the Card Services industry encompasses a lot of different components from administration, business operations, marketing, training, implementing technology, on and off campus partnerships and the list goes on. It is a busy profession so how do you make it work and not experience burnout if you are a one person card office not only doing the daily tasks but also large project implementation? Let's have some discussion on how being a one card office personnel has its challenges and rewards and how you get through those busy times when you are trying to multitask.

Discussion Questions
1. How do you manage tasks in your office while you are working on a large project implementation?
2. How do you get time away to go on vacation or Professional Development and have your area covered in your absence?
3. How do you build relationships across your campus and work with those departments to meet their needs?
4. What do you do to help relieve some of the stress and pressure of deadlines?

• 
  Kim Wermers

  Card Services Administrator

  Dakota State University

A look back on UVM's road to mobile credentials and how it changed our campus Thoughts and experiences on how and why UVM went Mobile 4 years ago and things we know now.

Discussion Questions
1. How many schools are looking at Mobile credentials today?
2. Already jumped to mobile? What road blocks, if any, are standing in your way? Money? Lack of support? Technology?
3. Who is driving the initiative? Students? Management? Pros/Cons?

• 
  Mark McKenna

  Director, CATcard Service Center

  University of Vermont

The NACCU Guide to Going Mobile aims to provide institutions with a high-level overview of recommended best practices as they prepare to introduce NFC mobile credentials on their campus. Come to this session to learn more about this valuable resource and how it can help you guide your campus through this process of change.

Discussion Questions
1. What are the exciting opportunities that could come from your campus going mobile?
2. What are the main challenges your campus faces in launching a mobile credential?
3. Who are your supporters on campus in the push to go mobile?

• 
  Rosie Ashley

  Director, Cougar Card Services

  University of Houston
• 
  Michelle Dietz

  Assitant Director, Auxiliary Services

  Xavier University
• 
  Manisha Mishra

  IT Service Delivery Manager

  Georgia Institute of Technology
• 
  Deb Nightingale

  Director, ID & Campus Services

  Liberty University
• 
  Courtney Petrizzi

  Services Analyst

  The University of Alabama

When the card office is the first point of contact for people experiencing difficulties using their card in systems not under your control, how can you develop partnerships and strategies to bridge the gap and save the day?

Discussion Questions
1. Does your campus have multiple access systems?
2. Is your card used in systems controlled by other departments/entities?
3. Can you be a resource for systems you do not have access to?

• 
  Sean Stewart

  Assistant Director - BuckID

  The Ohio State University

Alynx is a web app developed by the CatCard available to the University of California, Merced, campus community. Alynx provides validated campus information, building locations and rooms, schedules, directions, and guided directions. The web app is a transformative technology, a voice-to-text service, and supports multiple languages.

Discussion Questions
1. What are some ways campus card office help departments and the campus?
2. What are some ideas for the campus card office help with student experience?
3. How can we leverage technology and used what we have to improve student experience?

• 
  Abe Cereno

  Director

  University of California, Merced

Time to meet with all the wonderful vendors who are available to provide products and services to take your card program to the next level. Stay tuned - you'll be able to win prizes by visiting booths!

The registration desk is your central location for conference-related questions. Come on by any time you have questions about event locations, using the mobile event app, or anything else! We're here to help!

Enjoy a buffet-style breakfast with your NACCU peers! If you have dietary restrictions, the dining staff is here to help.

Network and learn by visiting booths at the exhibit hall.

Be sure to bring your prize entry card (found in your badge pouch) by the NACCU booth in the exhibit hall to enter to win prizes donated by our exhibitors. The earlier you drop your card, the more chances you'll have to win.

PRIZES DONATED BY OUR EXHIBITORS

Allegion - Schlage Encode Plus residential lock with smart WiFi deadbolt

CBORD - Yeti Tote

ColorID - (3) $100 American Express Gift Card

GrubHub - (4) $50 GrubHub e-gift cards

Kanematsu USA - Gift Card

Northland Controls - Wayfarer Meta smart sunglasses

Promotions and Unicorns, Too - Tabletop Shuffleboard

Smarter Security - $100 Visa Gift Card

Who are the NACCU 2024 Awards Recipients? Find out at the Awards Ceremony, then enjoy a preview of the NACCU 2025 Annual Conference!

How many times a day, week, month or year do you ask "How Do I..."? Here is your opportunity to get that pesky question addressed. This is a crowdsourcing session with vendors and their superusers. Bring the things that are puzzling you and you'll leave with new resources, saying "Oh, so THAT'S how I ...
Each session will be facilitated by vendor support representatives and institutional members who will help users solve challenges or develop a roadmap for upcoming plans. This is not a sales pitch session, nor a grumble session. This is a way to bounce things off a room of experts. Who knows, you may end up being someone's expert!

Sponsored Session:  Atrium Campus

How many times a day, week, month or year do you ask "How Do I..."? Here is your opportunity to get that pesky question addressed. This is a crowdsourcing session with vendors and their superusers. Bring the things that are puzzling you and you'll leave with new resources, saying "Oh, so THAT'S how I ...
Each session will be facilitated by vendor support representatives and institutional members who will help users solve challenges or develop a roadmap for upcoming plans. This is not a sales pitch session, nor a grumble session. This is a way to bounce things off a room of experts. Who knows, you may end up being someone's expert!

Sponsored Session:  HID

How many times a day, week, month or year do you ask "How Do I..."? Here is your opportunity to get that pesky question addressed. This is a crowdsourcing session with vendors and their superusers. Bring the things that are puzzling you and you'll leave with new resources, saying "Oh, so THAT'S how I ...
Each session will be facilitated by vendor support representatives and institutional members who will help users solve challenges or develop a roadmap for upcoming plans. This is not a sales pitch session, nor a grumble session. This is a way to bounce things off a room of experts. Who knows, you may end up being someone's expert!

Sponsored Session:  TouchNet

Roundtable Discussion:

Discussion Questions
1.

The impending retirement of a long-standing Director has led Temple University to re-imagine what the future of the card Office should look like. This is an update (with quick review) of a discussion begun last year. You do not need to have seen Part 1. We are looking at stored value, door access and card production (in the age of mobile) and what the future holds. Join this session to see what Temple University is doing with the future of their card office.

Discussion Questions
1. Has stored value continued to decrease? What are we going to do?
2. Who do we still need to print cards for? Do we still require an office?
3. Without a true card office champion - who will make sure that no one goes rogue?
4. How do we make sure these changes are really helpful for students and families?

• 
  Scott Brannan

  Director, OWLcard Office

  Temple University

The session will detail the evolution of CSU, Northridge's mobile first one card implementation. Our campus went from not ever having a one card system on campus to going mobile first. I'll review the history and implementation timeline and what's next for us.

Discussion Questions
1. What concerns you most about mobile credential?
2. For those that do have a mobile credential, what would you have done differently in rolling it out?
3. What do you think the greatest impact would be in implementing a mobile credential (for good or ill)?

• 
  Nick Alexander

  Associate Registrar

  CSU Northridge

The Penn State id+ Office is transforming specialty cards for building access, laundry, and summer conferences & sports camps into a modern, seamless experience. Transitioning from a 9-digit card number to a 16-digit card number happened overnight, yet making the leap to dual technology cards and wearables in a mobile-first environment has become an evolving process. Evaluating cardholders needs, meeting stakeholders, updating systems, and procedures looks very different for each card type. We will delve into all of them.

Discussion Questions
1. How often does your card program evaluate its specialty card portfolio?
2. Is your specialty card portfolio bursting at the seams with card types, streamlined and efficient, or somewhere in the middle?
3. Should we be producing plastic 'throw away' cards when there are environmentally friendly options available?

• 
  Amy Perryman

  Manager

  Pennsylvania State University

Explore how Clemson University leveraged market tools and custom development to create automation and self-service that enhances the end-user experience, eliminates tedious tasks that bog down your workforce, and allows your team to strengthen your core values - in our case, our Access Control and Video support! We will discuss the use of automation as it relates to Access Control and Credentialing, how we use data to focus our priorities, and how we've strengthened our team and value by taking on hardware support for our Access Control and Video devices.

Discussion Questions
1. How do your incoming students and new employees learn about and obtain your University ID?
2. How much of your cardholder access is assigned manually?
3. What departments manage your access control and/or video infrastructure currently?
4. Do you have interests in taking on parts of ownership?

• 
  Megan Hembree

  Information Systems Business Analyst

  Clemson University/TigerOne
• Tyler LeRoy

  Access Control System Technician

  Clemson University

How many times a day, week, month or year do you ask "How Do I..."? Here is your opportunity to get that pesky question addressed. This is a crowdsourcing session with vendors and their superusers. Bring the things that are puzzling you and you'll leave with new resources, saying "Oh, so THAT'S how I ...
Each session will be facilitated by vendor support representatives and institutional members who will help users solve challenges or develop a roadmap for upcoming plans. This is not a sales pitch session, nor a grumble session. This is a way to bounce things off a room of experts. Who knows, you may end up being someone's expert!

Sponsored Session:  CBORD

How many times a day, week, month or year do you ask "How Do I..."? Here is your opportunity to get that pesky question addressed. This is a crowdsourcing session with vendors and their superusers. Bring the things that are puzzling you and you'll leave with new resources, saying "Oh, so THAT'S how I ...
Each session will be facilitated by vendor support representatives and institutional members who will help users solve challenges or develop a roadmap for upcoming plans. This is not a sales pitch session, nor a grumble session. This is a way to bounce things off a room of experts. Who knows, you may end up being someone's expert!

Sponsored Session:  ColorID

How many times a day, week, month or year do you ask "How Do I..."? Here is your opportunity to get that pesky question addressed. This is a crowdsourcing session with vendors and their superusers. Bring the things that are puzzling you and you'll leave with new resources, saying "Oh, so THAT'S how I ...
Each session will be facilitated by vendor support representatives and institutional members who will help users solve challenges or develop a roadmap for upcoming plans. This is not a sales pitch session, nor a grumble session. This is a way to bounce things off a room of experts. Who knows, you may end up being someone's expert!

Sponsored Session:  Entrust

How many times a day, week, month or year do you ask "How Do I..."? Here is your opportunity to get that pesky question addressed. This is a crowdsourcing session with vendors and their superusers. Bring the things that are puzzling you and you'll leave with new resources, saying "Oh, so THAT'S how I ...
Each session will be facilitated by vendor support representatives and institutional members who will help users solve challenges or develop a roadmap for upcoming plans. This is not a sales pitch session, nor a grumble session. This is a way to bounce things off a room of experts. Who knows, you may end up being someone's expert!

Sponsored Session:  Transact

Choose Your Card Tech Path Wisely! As you set sail to upgrade your institution's card tech to DESFire, every decision becomes a crucial step in your adventure. Choose your path wisely, for once you've set course, changing direction can be both difficult and costly. Explore the realms of EV1 and EV2, navigate through the landscapes of encryption keys, key sets, key diversification, and beyond. This presentation is your map and guide, empowering you with the insights needed to make informed decisions for the next steps in your thrilling card tech adventure!

Discussion Questions
1. Who here is looking into DESFire? Who here has already decided DESFire but still working on implementation? Who here is already using DESFire?
2. For those of you who are implementing or already using DESFire, what were some of the challenges you foresee(or had) with implementing?
3. For the non-technical folks in the room, what are your concerns with selecting a card tech?
4. For the technical folks, what are your concerns with selecting a card tech?

• 
  Markus Quon

  Manager, Housing IT

  University of California, Irvine

Coming Soon

Discussion Questions
1.

Roundtable Discussion:

Discussion Questions
1.

Join us as we take a closer look at Mobile-First environments at two contrasting Universities. Xavier University is a private Jesuit university covering approximately 205 acres offers a big city experience. Whereas, Penn State University, is a public cutting-edge research university with 24 campuses reaching across 22,484 acres. We will share how introducing and supporting Transacts Mobile Credential looks at a small university as compared to a large one.

Discussion Questions
1. Thinking about moving to mobile? How does your University/Institution define Mobile-First?
2. A slow roll out or quick cut over, what makes sense for you implementation plan? Opting- out or joining- in?
3. How will you get the message out to several diverse audiences?

• 
  Michelle Dietz

  Assitant Director, Auxiliary Services

  Xavier University
• 
  Amy Perryman

  Manager

  Pennsylvania State University

Step up to the plate and swing for the fences at NACCU 2024 Annual Conference! Don't strike out on this opportunity to explore new options and curveballs in the industry. Batter up for a conference that's sure to be a home run! Why all the baseball puns? Because on this last evening of the conference, you'll end your conference experience with NACCU Night Out at Great American Ballpark, Home of the Cincinnati Reds! While the Reds are away, NACCU will play! We will be offering limited tours of the park and you'll be able to meet the team mascot, Mr. Red. Network and enjoy ballpark food with all your NACCU friends, and jump into a late trivia match to wrap up the evening! Whether you're a rookie or a seasoned pro, we're here to pitch the best conference experience yet. 

More information will be shared soon regarding transportation to and from the event. 

PRE-REGISTRATION REQUIRED

Join us for a walking tour of Xavier University!  We’ll visit our autonomous market, award-winning first-ever pizza ATM, the Xavier One Pass office, chapel, mail center, and other notable areas.  We’ll have time to visit the bookstore, Musketeer Mezzanine, and take photos at popular campus hotspots.

Xavier University is a Jesuit Catholic private institution in Cincinnati, Ohio, with over 6,000 students, 90+ undergraduate programs, a 99% success rate, and 100+ student activity clubs and organizations.

• 
  Michelle Dietz

  Assitant Director, Auxiliary Services

  Xavier University
• 
  Jennifer Paiotti

  Associate Director Business & Operations, Auxiliary Services

  Xavier University