Opening - Auxiliary Services Marketing Manager

Career Center,
  • Oversees and develops marketing content and campaigns for a variety of department programs to different audiences, while maintaining a consistent message
  • Leads and manages all marketing, advertising, and promotional activities and efforts for the department
  • Develops, manages, and measures results for annual marketing plans to include achievement of sales goals for meal plans, retail, residential experiences and catering
  • Acts as a primary liaison and builds relationships with other university departments to enhance services provided by the department
  • Develops, leverages and researches marketing platforms that may be used to promote services offered to customers
  • Oversees, evaluates, reviews and reports on all marketing activities and results and makes recommendations to support future department marketing efforts
  • Maintains JWU standards in print and online formats and educates the university on its continuing use
  • Maintains customer satisfaction by resolving customer concerns relating to food safety and foodborne illnesses, as needed
  • Monitors the departmental budget
  • Supervises and manages student employees, as necessary, to enhance their academic and professional development
  • Performs other duties as assigned

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