Opening - Customer Engagement Specialist

The Customer Engagement Specialist functions as a front-line professional and is a member of the team responsible for the forward-facing operations of the division of Campus Services carrying out the mission of enhancing the campus experience to power student success. The position serves as the primary point of contact for students, faculty, staff, parents, alumni, visitors and vendors, and performs a diverse range of administrative duties with a high level of independence and accountability using multiple enterprise systems. The position handles electronic, telephone and in-person inquiries and ensures that all customers have a positive, personalized experience.

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