Opening - Systems Administrator, Hospitality IT Products
The Systems Administrator, Hospitality IT Products, will setup, maintain, troubleshoot, and support hospitality-related business systems such as: room inventory applications, property management systems, room key applications, package management application, point-of-sale systems, virtual server and desktop infrastructure, various server and desktop operating systems, and other functional infrastructure servers. In addition, the System Administrator will utilize IT management and monitoring applications and tools to manage network accounts, monitor performance of infrastructure endpoints, manage patching, and other IT administrator-related activities.
The Systems Administrator, Hospitality IT Products will work collaboratively with engineers, software developers, vendors, platform/network team members, business users, and leadership to provide administration of and support for Hospitality IT Products and applications. This individual will also assist in the resolution of escalated operational support issues, playing a critical role in ensuring the smooth operation of UCLA's technology offerings and directly impacting the success and efficiency of the university. If needed, they may also support user and security setup including account setup and permission sets. The Systems Administrator, Hospitality IT Products will positively impact UCLA's operations and culture by enabling University stakeholders to effectively leverage Hospitality IT Products in service of the institution's academic mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.