Event Cancellation Policy
Cancellation and Refund Policies
Full refunds will be given for cancellation requests received 30 days out from the conference. There is a 50% refund for cancellation requests received prior to the first day of the conference.
NO REFUNDS will be given beginning the first day of the conference or for no shows at the conference. Refunds are not available to those registrants who choose not to attend an event or no-shows. The above applies to all events unless otherwise noted in the specific event materials. Please read all individual event information thoroughly. Other cancellation guidelines:
•Cancellations must be submitted in writing/e-mail; cancellations are not accepted by phone.
•All cancellations are subject to a $100 administrative fee per registrant.
•Tickets to tours, pre-conference events and special programs are nonrefundable.
•Refunds will be processed within 30 days following the end of the conference.
•Partial refunds will not be given to registrants who miss a session, meal, or other scheduled function during the event, regardless of reason.
•Any special circumstance refund requests may require supporting materials documenting circumstances necessitating the request (e.g., note from a physician for illness, etc.)
Any substitutions for registrations must be completed 14 days out from the conference. Substitutions are not allowed beyond that date and will require a separate registration for the new participant. All substitutions are subject to a $75 administrative fee per registrant.