NACCU New Corporate Highlight: Deligo
NACCU New Member Highlight:
Deligo
In this latest installment of our New Member Highlight, we catch up with Charles Willoughby, Head of Global Partnerships at Deligo, a new NACCU member.
What does your company do?
Deligo provides AI-powered visual self-checkout for foodservice & retail. Our kiosks use advanced computer vision to instantly recognize food, beverage & retail items without requiring any barcode scanning or manual selection. We can even accurately detect individual items within a plate or container - a world first!
Students simply place their items on the kiosk, and our AI engine visually rings them up in under 3 seconds. They tap their payment method and go. Working closely with industry leaders like Chartwells, Sodexo, Aramark, and Elior, we've refined our technology through real-world application in high-volume markets and dining facilities.
We're the market leader in AI-powered checkout technology, with our system trained on millions of real transactions to deliver unrivalled accuracy even in the most challenging canteen environments.
What products and services do you provide specifically to campus card operations?
Students can use campus cards, traditional payment cards, mobile wallets, or any combination. Our system fully integrates to your existing payment service, campus card & point of sale (POS) providers. So, there's no disruption to your current processes or additional workload for your team, and all of your data is collated in your existing POS platform & reporting suite, providing you with unrivalled insight.
Any ID reader or card terminal with a USB interface can be easily integrated. Once connected to your network (LAN or WiFi), the kiosks are ready to process transactions.
Our compact kiosks require less than 3 square feet of counter space, fitting seamlessly onto existing checkout counters without the need for costly modifications.
We reduce labor costs by automating checkout, allowing you to redeploy staff to higher-value activities like food preparation and customer service. Eliminate checkout queues, increase transaction throughput during peak hours, and minimize shrinkage with accurate visual verification of every item.
When you add new items to your POS system - if it is not in our global product library - just take a few photos on the kiosk and the item is ready to be checked out.
Is there a new product or service you want to tell us about?
After transforming dining operations at universities across Europe - including London Metropolitan University, London College of Fashion, Royal College of Art - we're now successfully delivering our proven & unrivalled technology to North American campuses.
What makes us particularly relevant for universities now is the convergence of several trends: increasing labor shortages, rising student expectations, the need to maximize throughput during limited service windows between classes, and the desire to have offers available 24/7.
We support every campus dining format, from markets, traditional dining halls,grab & go concepts, concessions, right through to your sports stadium! Deligo can even recognize complex plated meals where individual components (proteins, sides, toppings etc.) need separate identification for pricing purposes. There are no other systems globally who are capable of this level of detection.
What are you hoping to gain from your NACCU membership?
Specifically, we hope to:
- Build relationships with campus card professionals to understand your unique challenges, integration requirements, and operational priorities
- Learn best practices for deploying technology solutions in campus F&B environments, particularly around peak usage periods and student behavior patterns
- Collaborate on innovation by getting feedback from NACCU members that will help us refine our solution for the specific needs of North American campuses
- Share our expertise in AI-powered checkout technology and contribute to conversations about the future of campus dining and commerce
We can't wait to meet you at the NACCU 2026 Annual Conference! Stop by our booth to see our AI-powered checkout in action and experience firsthand how it can transform your campus operations.
Want to explore how Deligo could work for your campus? Book a meeting with Charles to discuss your specific operations and see if we're a good fit.