Opening - Administrative Support Associate
Performs diversified accounting and customer service-related duties as support to the Associate Vice President, Associate Director, and Coordinator relating to Auxiliary Services for students, staff, and faculty. These duties are performed, for the most part, under indirect supervision and require a cooperative relationship with other departments that are provided support services from Auxiliary Services. This position provides good customer service with a view to problem solving for services provided by Auxiliary Services. Normal duties will include assisting customers with meal plans, ID production services, Bear Card deposits, various cashiering functions, vending refunds and repair requests, and alarm services work orders etc. both on the phone and in person. The position dispatches service orders to both our in-house technical staff and outside contractors. Examples of service requests being called into this person will range from a washing machine or vending machine not functioning to a life safety or property alarm / device not functioning properly.