Opening - Associate Director, OneCard/Parking Service Center
Wayne State University is searching for an experienced Associate Director, OneCard/Parking Service Center at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
The Associate Director, OneCard/Parking Service Center is responsible for assisting with the strategic oversight, daily operations, and continuous improvement of the OneCard/Parking Service Center. This role ensures the efficient delivery of ID card services, parking access, and secure access control, to students, faculty, staff, and affiliates, while maintaining high standards of customer service, data integrity, and system security. The Associate Director collaborates with campus partners to expand card functionality, and enhance user experience across academic, residential, and auxiliary services. This position reports to the Director, Campus & Contract Services.