Opening - CougarCard Center Program Assistant
As the Program Assistant for the CougarCard Center, you will interact extensively with students, staff, faculty, parents, community members, and various WSU departments and campuses to provide accurate information and assistance regarding the CougarCard program. You will coordinate services primarily at the service window, monitor the operations of the University’s Point of Sale (POS) system, receive and verify financial transactions, confirm customer information, and coordinate the production of CougarCards, ID badges, and related credentials. You will also monitor, update, and enter information in CS Gold, Datacard, myWSU, QuickBooks, and other WSU record‑keeping systems. In addition, you will assist in training temporary student workers on card production and customer service, serve as a backup for annual service and special project billings, and help coordinate and present student information sessions during New Coug Orientation.