Opening - Director of Auxiliary Operations and Retail
Reporting to the Associate Vice President (AVP) for Auxiliary Services, the Director of Auxiliary Operations and Retail provides direct operational leadership for the University’s auxiliary retail portfolio, including Dining Services, Bookstore Operations, Campus Retail, and leased athletic facility operations (Ice Arena).
The Director is responsible for driving execution, performance, and innovation across retail and service operations, ensuring a seamless, high-quality experience for students, faculty, staff, and visitors. This position assists the AVP by providing information to inform strategic decisions with retail management and to explore opportunities for new revenue streams.
In addition, the Director leads the daily management, vendor coordination, financial monitoring, and retail experience for auxiliary enterprises. The Director ensures operational consistency, retail modernization, and strong customer engagement across all service points.