NACCU 2023: What to know before you go


It's almost conference time!

We are excited to see you in Austin in just a few short weeks! This email includes important information (and a few extras for us over-planners) to know before you arrive.

Conference Preview Webinar

Did you miss the NACCU 2023 Annual Conference preview webinar? Watch it here now!

Mobile App / planning your schedule

The NACCU Mobile Event App has been launched in the Apple Store and in the Google Play store! You received an invitation from with links to download Engagefully, which is our app for 2023. Download the app and begin planning your conference schedule now. If you need to have the invitation sent again, contact Crystal at

Make sure you turn on notifications for the app while at the conference, as we will use the app to communicate important information to you!

Conference Check-In

Conference registration is located on the lobby level. The registration desk hours are:

  • Sunday 9:00 am – 7:30 pm
  • Monday 7:30 am – 4:30 pm
  • Tuesday 7:30 am – 4:30 pm
  • Wednesday 7:30 am – 3:30 pm

Upon arrival at the NACCU registration desk, you will receive:

  • Your badge, which you will need for ALL conference events and sessions. You will be able to easily share your contact information with exhibitors and other attendees by allowing them to scan your QR code using the mobile event app.
  • Badges for your guest(s) if you purchased guest ticket(s).
  • Any badge ribbons that you qualify for. Please affix your ribbon(s) to the bottom of your badge pouch.
  • ticket to enter the prize drawing in the exhibit hall. Bring it to the NACCU booth on Wednesday morning, and throw it in the tumbler for a chance to win.
  • A lanyard
  • A printed conference schedule (optional)
Opening Reception

Wear your colors! Wear your team, school or card program attire to show your school pride at NACCU 2023 at the opening reception on Sunday, April 16! The Opening Reception is in the Glass Oaks Ballroom.

Annual Business Meeting Luncheon

At the 2023 Annual Business Meeting, you'll participate in the confirmation of the President-Elect and observe the "exchanging of the gavel" as the outgoing Board President hands the reins to the incoming President. You'll approve last year's meeting minutes and review NACCU's financial position. These documents are available for review here, and are also available as resources in the Annual Business Meeting event in the NACCU 2023 mobile event app.

Financial Summary for years ending June 30, 2021 and June 30, 2022

2022 NACCU Annual Business Meeting Minutes

Awards Luncheon and 2024 Conference Preview

Join in the excitement as we honor the recipients of our 2023 NACCU Awards! Afterward, we will get a preview of NACCU 2024 and one lucky conference attendee will win the Grand Prize - free registration to attend NACCU 2024 including hotel nights during the conference and up to $400 in airfare.

Welcome to the Exhibit hall

There will be over 50 vendors ready to share information with you - plan to visit as many booths as possible! Want to follow up with an exhibitor after the conference? You can share your contact information easily by allowing a vendor representative to scan your badge using the NACCU mobile event app, Engagefully.

On Tuesday, we'll be celebrating the opening of the exhibit hall with a reception. Please do not take alcoholic beverages outside the exhibit hall.

We will be holding drawings for the following exciting prizes throughout exhibit hall time on Wednesday morning. To be included, please bring the entry ticket in your badge pouch and drop it into the tumbler at the NACCU booth on Wednesday morning. The earlier you drop your ticket, the better your odds to win. Thank you to the following exhibitors for their generous donations.


  • Allegion - Schlage Encode Plus residential lock
  • Atrium - AirPods (3rd generation) with MagSafe Charging Case
  • CBORD - (2) $50 Visa gift cards
  • ColorID - (2) $50 and (2) $100 AMEX gift cards
  • Entrust - Vivitar HD Camera Drone
  • HID - (3) Amazon gift cards
  • IdentiSys - $100 Visa gift card
  • ITC Systems - (2) $50 Amazon gift cards
  • Kanematsu - (2) $50 Amazon gift cards
  • Smarter Security - $100 Visa gift card
  • TouchNet - (2) Yeti tumblers/$20 Amazon gift card bundles
  • Transact - $100 Amazon eGift Card
Session Categorization

Educational sessions are categorized using NACCU's Core Competencies for the Campus Card Professional. Proficiency in these competencies will enable campus card professionals to demonstrate expertise and gain a higher level of recognition on their respective campuses and industry wide. The Core Competencies form the foundation for future endeavors as NACCU frames professional development activity, establishes standards of practice and helps guide individual career development for campus card professionals. In addition, sessions are categorized by level: Beginner, Intermediate, and Advanced. These levels will assist you in scheduling sessions that are right for you.

Session Check-in Attendance and Seating

We ask that you check in to each session you attend using the NACCU Engagefully mobile event app. This allows us to track attendance numbers for future conference planning - plus by earning points in the app, you will be entered into a prize drawing! Session moderators will be available to guide you through the simple check-in process.

We recommend bringing a sweater or light jacket to sessions as meeting rooms can be chilly. If it is important to you to attend a specific session, be sure to arrive early to ensure you get a seat. We also encourage you to please take a seat near the front of the room, so that latecomers can slip into the back seats.

Traveling with guests?

If you are traveling with unregistered guest(s), guest tickets are available for the Opening Reception and Closing Event, but space is limited. Guest tickets can be purchased online, or at the On-Site Registration window at the conference registration desk. You may also purchase these guest tickets through Crissy at Unregistered guests will not have access to NACCU 2023 conference events, except as outlined above.  Guest tickets for the Closing Event must be purchased by noon on Tuesday, April 18.

Conference Questions

If you have questions prior to the conference, email

If you have questions while at the conference, there are several ways to get help:

  • Look for NACCU board and staff or volunteers.
  • Come to the registration desk. 
  • Post in the mobile app social timeline, especially if the answer to your question may help others.
  • Email if you do not require an immediate response.  

Safe travels, and we can't wait to see you in Austin!

Conference links:

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