Opening - Associate Director, Mason Card Office
The Associate Director, Mason Card Office is responsible for overseeing the day-to-day operations of several key programs; establishing long-term strategies and goals to ensure program success and sustainability; developing policies and procedures; and ensuring effective communication of available services to the campus community. These programs include Atrium (cloud-based campus card management solution) and Mason Money. In addition, this role ensures that the campus card program is integrated with the Infor point-of-sale system, Starship robot delivery service, GrubHub mobile ordering system, and all independent lease/franchise operations. The campus card program allows students and faculty/staff to access buildings, print documents, and pay for meals.
The role involves supervising two direct reports and seven student wage employees, managing three state contracts (HID, Atrium, and FreedomPay), and developing and overseeing budgets and expenditures. Additionally, the role involves administering a photo and mobile ID program, which includes issuing 10,000 physical and mobile credentials yearly, and overseeing a board revenue stream of approximately $29 million annually.